


Appraiser/Umpire

Building Envelope Evaluation

Independent
General Adjuster

Commercial Roofing

CAT & Daily Claims Support

Low & Steep
Sloped Roofing

Xactimate Certified, Level-3 Estimation

Loss consulting

Disputed Claims

Forensic Investigation
Areas
of Expertise
M.Bitner Consulting Group has successfully navigated claims in excess of $15M+ covering all perils in numerous locations throughout the United States. We specialize in appraisal/umpire services as well as adjusting and loss consulting for large-loss, complex, commercial, excess & surplus, residential, and disputed claims.
We are your trusted partner for real-world property claim solutions.
Who We Are
What We Do
At M.Bitner Consulting Group, we collaborate with top industry experts and seasoned claims professionals to provide a comprehensive, one-stop solution for any property claim scenario.
Throughout our decades of combined experience across various segments of the insurance industry, we began to recognize a critical need for honest, unbiased professionals who have worked on both sides of the claims process.
M. Bitner Consulting Group professionals offer:
✅ Property Loss Appraisal & Umpire Services
✅ Independent Adjusting & Estimating
✅ Loss Consulting & Investigations
✅ Alternative Dispute Resolution
We service policyholders, insurance companies, attorneys, and contractors by providing tangible and experience-driven solutions across a wide range of insurance claim scenarios.
Who We Are
Our extensive experience working for both insurers and policyholders allows us to evaluate claims fairly and objectively. We understand the unique challenges faced by all parties and work to facilitate fair and efficient settlements.
Our Founder, Marc Bitner, is an Independent General Adjuster and Loss Consultant with 24 years of insurance experience; time split equally representing both policyholders and carriers.
Integrity isn’t just part of our mission statement. From our initial engagement to the final resolution of a claim, we are guided by the principles of honesty, transparency, and a client-first approach.
At M.Bitner Consulting Group, we are dedicated to resolving claims with fairness, expertise, and integrity for all parties.

What is “Alternative Dispute Resolution”?
Alternative Dispute Resolution (“ADR”) is a method of resolving insurance conflicts without the high costs and delays commonly associated with litigation. "ADR" works by allowing impartial third parties to assist in resolving the disputed elements of the claim.
M. Bitner Consulting Group offers unique “ADR” services for conflicts arising from all property-related insurance claims. We resolve disputes for both policyholders and insurance companies quickly and economically. We act as an appraiser or umpire on insurance claims where the insured or carrier has invoked the Appraisal Clause commonly found within the insurance policy. We have decades of experience working with law firms, insurance companies, contractors, engineers, consultants, public adjusters, equity groups, businesses, HOA's and homeowners with high-value and/or complex property claim disputes.
Where We Provide Our Services
Our services are available throughout the continental United States, Alaska, Hawaii as well as the US territories of Puerto Rico and the US Virgin Islands.
Why choose M.Bitner Consulting Group?
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No financial interests with any public adjusting, insurance, law firms, construction, or mitigation companies
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In-house Appraisers and Umpires
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Independent and General Adjusters on staff
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Specialists in large-loss/complex/disputed claims
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Seasoned deposition veterans
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Litigation support
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Fire & water mitigation/reconstruction analysis
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Asbestos and mold remediation protocols
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Business Personal Property (“BPP”) and contents valuation
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Excess & Surplus (“E&S”) specialists
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Forensic weather and building professionals
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Xactimate-certified, Level-3 estimators
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Policy experts
Solutions Tailored to Your Needs
Expert Appraisers:
Our Appraisers offer an experienced and realistic representation of the claim to facilitate a fair and equitable settlement. We provide:
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Replacement Cost Value (“RCV”) and Actual Cash Value (“ACV”) Estimate
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Customized, detailed presentation
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Photo reports upon request
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On-site meetings with the opposing appraiser, experts and umpire
Neutral Umpires:
Our professional umpires offer an unbiased and impartial analysis of the claim. We provide:
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Fair and thorough evaluation of the claim dispute
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Detailed appraisal award with ("RCV") and ("ACV") calculations
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Umpires experienced with all types of commercial and residential property losses
Loss Consultants:
Claims and consulting professionals frequently encounter the challenge of helping both Policyholders and Insurers recover and repair properties that have been damaged by various natural events like hail, water, fires, hurricanes, tornadoes, and more. M.Bitner Consulting Group evaluates the current facts and works with all parties to accurately and fairly present a workable solution for all types of insured property losses.
Independent and
General Adjusters:
M.Bitner Consulting Group has experienced Commercial Property Adjusters and General Adjusters available to assist with any property claim scenario. We have handled thousands of residential and commercial claims and can assist with any field, desk, or catastrophe adjusting needs. We understand the importance of setting accurate, upfront reserves. M.Bitner Consulting Group provides a customized, full report along with detailed photo documentation and an RCV/ACV estimate prepared by our Xactimate Level-3 Certified estimators. We take a tremendous amount of pride in our thoroughness, quality of reporting, and honest representation on every claim.
About Our Founder

Marc Bitner
Founder
Marc Bitner began his career in 2001 as an Independent Adjuster (“IA”) with a global independent adjusting firm. Working closely with an Executive General Adjuster, he developed a strong foundation in thoroughness, attention to detail, and most importantly, integrity. He was quickly promoted to District Regional Manager, overseeing most of the Rocky Mountain West. For 12 years, Marc also handled a vast array of property claims as a General Adjuster and played a key role in hiring, training, and mentoring both daily and catastrophe adjusters.
Preceeding the impending sale of the IA firm in 2018, Marc played an instrumental role in growing a local public adjusting startup into one of the most well-known and respected companies in the country. As Vice President of Operations and Claims, he made intrinsic contributions to the company's prestigious recognition as one of Inc. 5000's "Fastest Growing Companies in America" for four consecutive years. Throughout his tenure, he held multiple positions, including operations, adjusting, marketing, sales, IT, and compliance.
Transitioning gave Marc a unique perspective on the overall claims process. He learned the importance of fostering positive and mutually beneficial relationships with all parties involved. His guiding principle is simple: "Adjusters are adjusters, regardless of which side of the fence they are on."
Marc founded M.Bitner Consulting Group in 2021 to provide expert, ethical, and effective solutions for the entire insurance community. He welcomes the opportunity to assist with your property claim and demonstrate why we are the trusted choice for exceptional claims handling.

Contact Us
Email: marc@mbitnerconsulting.com
Tel: 303.549.1481